1. What are your candles made of?

We use 100% natural soy and coconut wax, scented with high-quality fragrance oils. Our wicks are made from natural, unbleached cotton for a clean and even burn.

2. Are your candles safe for people with sensitivities?

Our candles are free from parabens, phthalates, and harmful toxins. While we can’t guarantee they’re allergen-free, we focus on clean, conscious ingredients that are gentler on the senses.

3. Where are your products made?

All our candles are hand-poured in Vancouver, BC, using locally sourced ingredients and supplies whenever possible. We proudly support Canadian suppliers and growing small businesses.

4. Do you make dessert candles? Are they safe to burn?

Yes! Our dessert-style candles are fully functional and safe to burn. As bittersweet as it is to watch the toppings melt, your first burn is key — allow the melt pool to reach the edges for an even burn. Always place dessert candles on a heat-resistant plate to catch any dripping wax from the whipped toppings.

5. Do you offer custom, bulk, or corporate orders?

Absolutely! We’re happy to create custom candles for events, gifts, or corporate needs. For custom or bulk orders, please contact us through our website or email.

6. How long do your candles burn?

Burn Time Estimates:

• 4 oz: 30–35 hours

• 9 oz: 55–60 hours

• 16 oz: 90–100 hours

• 18 oz: Approx. 100–110 hours

7. How strong is the scent, and how far does it reach?

Scent Throw Estimates:

• 4 oz: Best for small areas like bathrooms or bedside tables (approx. 5–6 ft)

• 9 oz: Ideal for medium-sized rooms like bedrooms or offices (15–20 ft)

• 16 oz: Great for larger areas like kitchens, dining rooms, or living rooms (20–30 ft)

• 18 oz: Best for open-concept spaces or large rooms (30–60 ft)

Scent strength can vary based on:

• Room size

• Ventilation and airflow

• Ceiling height

• Whether doors are open or closed

• Type of fragrance oil used

For best results, burn in a draft-free space and let the wax melt evenly to the edges.

8. Do you offer local pickup or delivery?

Yes! We offer local pickup and delivery in the Vancouver area. Choose your option at checkout. We also offer flat rate or free shipping depending on your order total — details available at checkout.

9. Are your products vegan and cruelty-free?

Yes. All Aza Gifts candles are vegan, cruelty-free, and made without any animal-derived ingredients.

10. What’s your return policy?

Return Policy

We want you to love your Aza Gifts experience! If there’s an issue with your order, please contact us within 30 days of delivery. We’ll do our best to make it right.